Contact Us/FAQ

For questions regarding orders, returns, comments or feedback, please contact sm.globalvillage@gmail.com!

FAQs

1. How long will it take my order to ship?

• We ship orders twice a week on Wednesdays and Thursdays. We use standard shipping at the moment, with the option to rush ship if you make a note in your order!

2. What is your return policy?

We will accept returns of unused merchandise within 40 Days of item purchase. Due to covid, please keep in mind that if it is worn we will be unable to process your return. 

3. I saw something I liked on Instagram or in store that isn’t available online, how do I order?

You can reach out to us on Instagram, Facebook, or via email if you’d like to place a pickup or shipping order for something we have not yet listed online!